Accessibility Statement

GRREM Education Services & Management Consultancy Ltd (“GRREM”, “we”, “us” or “our”) is committed to making our website, digital information and online professional services as accessible and usable as reasonably possible.

We want people who visit the GRREM website to be able to access information about our training, consultancy, professional-development services and educational resources with as few barriers as possible.

Accessibility is an ongoing process, and we intend to review and improve our digital services as GRREM develops.

GRREM Education Services & Management Consultancy Ltd Company No. 13164356

Registered office:

128 City Road London England EC1V 2NX

Email: info@grremeducation.co.uk

When developing and maintaining the GRREM website, we aim to consider accessibility and usability in areas including:

• clear and understandable written content;
• logical page and heading structures;
• readable text;
• appropriate text and background contrast;
• meaningful links and buttons;
• consistent website navigation;
• keyboard usability where supported by the website technology;
• appropriate descriptions for meaningful images where reasonably practicable;
• clearly identified form fields and labels;
• responsive layouts for different screen sizes;
• avoiding unnecessary complexity in website content; and
• providing contact routes where users need assistance.

We will continue reviewing these areas as the website develops.

The GRREM website is designed to be usable across commonly used modern browsers and devices.

Depending on your browser or device settings, you may be able to:

• increase or decrease text size;
• zoom into pages;
• use keyboard navigation;
• use browser accessibility settings;
• use screen-reading or other assistive technology; and
• adjust display or contrast settings available through your own device.

The precise accessibility features available will depend on your browser, operating system, device and assistive technology.

GRREM uses website forms for purposes including:

• general enquiries;
• Training Proposal enquiries; and
• newsletter registration.

We aim to make forms understandable and straightforward to complete, with appropriate labels and instructions.

If you experience difficulty using a website form, you may contact us directly at:

info@grremeducation.co.uk

Where reasonably possible, we will provide an alternative way for you to make the relevant enquiry or communicate the information required.

GRREM may provide downloadable professional-development and educational resources, including:

• planners;
• handbooks;
• toolkits;
• checklists;
• templates;
• worksheets;
• guides; and
• EPA preparation resources.

We aim to consider readability and usability when developing these resources.

However, the accessibility of a particular document may depend on its format, design, content and the software or assistive technology used to access it.

If you experience an accessibility difficulty with a GRREM digital resource, please contact us and identify:

• the name of the resource;
• the format concerned;
• the difficulty you experienced; and
• the alternative format or assistance that would be useful, where known.

We will consider reasonable requests for alternative access or assistance where practicable.

GRREM may provide training and professional-development activities through online and in-person delivery.

If you are attending GRREM training and have an accessibility requirement that may affect your participation, we encourage you or the organisation arranging the training to tell us in advance where possible.

This gives us an opportunity to consider reasonable adjustments or alternative arrangements that may help you participate.

Requests will be considered according to the circumstances, the nature of the training and what is reasonably practicable.

Where images communicate meaningful information, we aim to provide appropriate text alternatives or supporting information where reasonably practicable.

Some images may be decorative and may not require a detailed text description.

As the website develops, we will continue reviewing the use and accessibility of visual content.

We aim to use meaningful link and button text so users can understand the purpose of a link or action.

We also aim to maintain a consistent navigation structure throughout the website.

If you identify a link, menu or navigation feature that is difficult to use, please let us know.

The GRREM website may use or link to third-party services, websites or technologies.

These may include services used for:

• website hosting;
• online meetings;
• payments;
• video or multimedia;
• digital-product delivery;
• external guidance and regulatory information; or
• other professional services.

GRREM does not always control the accessibility of third-party platforms or external websites.

Where we become aware of a significant accessibility barrier affecting a service that is important to our users, we will consider reasonable alternatives or improvements where practicable.

GRREM is continuing to develop and improve its website and digital services.

We have not currently claimed formal certification or full conformance with a particular Web Content Accessibility Guidelines (WCAG) level.

We do not want to make an accessibility claim that has not been properly tested and established.

As our website and digital services develop, we intend to continue reviewing accessibility and make reasonable improvements where appropriate.

We welcome information from users about accessibility barriers that we may not have identified.

If you encounter a problem, please tell us:

• which page, form or resource you were using;
• what difficulty you experienced;
• what device, browser or assistive technology you were using, if relevant and you are comfortable providing this information; and
• what alternative format or assistance would help you.

You are not required to provide information about a disability or medical condition in order to report a website accessibility problem.

If you require information from the GRREM website or a GRREM resource in a different format because of an accessibility difficulty, please contact us.

Depending on the information concerned and what is reasonably practicable, we will consider whether we can provide assistance or an alternative format.

Please email:

info@grremeducation.co.uk

and identify the information or resource you require.

Accessibility improves when users tell us where barriers exist.

If you:

• cannot access information;
• experience difficulty completing a form;
• identify an accessibility problem;
• need assistance accessing a GRREM resource; or
• have a suggestion for improving website accessibility,

please contact us at:

info@grremeducation.co.uk

We will review accessibility feedback and take reasonable action where appropriate.

If you contact GRREM about an accessibility matter, we will handle personal information you provide in accordance with our Privacy Policy.

Please provide only the information reasonably necessary for us to understand and respond to your request.

We will review this Accessibility Statement as the GRREM website, digital resources and professional services develop.

We may update the statement following:

• significant website changes;
• accessibility reviews;
• introduction of new digital services;
• user feedback;
• changes in relevant accessibility requirements or guidance; or
• improvements to GRREM's accessibility arrangements.

The latest version will be published on the GRREM website.

For accessibility enquiries, assistance or feedback, please contact:

GRREM Education Services & Management Consultancy Ltd Company No. 13164356

128 City Road London England EC1V 2NX

Email: info@grremeducation.co.uk

When contacting us about an accessibility issue, please identify the page, form or resource concerned and describe the difficulty you experienced so that we can investigate appropriately.